Find out how ratings can help you pick the right policy for your familyRead more
Why NerdWallet and Newsweek Just Gave Haven Life Some Big Awards
Hint: It rhymes with schmustomer schmervice
Award season is here. Celebrities are practicing their acceptance speeches and choosing their (virtual) red carpet attire. Fans are planning their watch parties and prepping their pools. But here’s the thing: Some of the year’s biggest awards are already decided. In fact, envelope please: In the categories of Best Same-Day Term Life Insurance and Customer Service, the winner is …
Haven Life. Yep, we won all of them. Hope you picked us in your pool.
We’d like to thank the academy. Wait, no: We’d like to thank NerdWallet and Newsweek, who honored us with these particular awards. Specifically, NerdWallet awarded Haven Life the designation of Best Same-Day Term Life Insurance as part of its Best Insurance Winners 2022 category. And Newsweek also named Haven Life to its list of America’s Best Customer Service 2022 recognitions for its life insurance category.
We’re humbled. Almost at a loss for words. Emphasis on almost. We didn’t write an acceptance speech, but we did want to speak to these awards and what they mean.
“For too long, too many Americans have known they needed life insurance and wanted the financial protection it provides, yet remain financially unprotected–either because applying is too time consuming, coverage is too expensive or the buying process is simply too confusing,” said John Latona, General Manager at Haven Life. “Anyone who wants life insurance should be able to get it. The recognitions by NerdWallet and Newsweek are validation of our relentless pursuit of making life insurance not just more accessible, but easier and more affordable than ever.”
In this article:
NerdWallet: Best Same-Day Life Insurance
While NerdWallet and Newsweek each have their own award and ranking methodology, Haven Life stood out for its online-first approach, quick application process, high coverage limits and policy riders, including Haven Life Plus. This rider to the Haven Term policy provides policyholders with benefits beyond life insurance that help them live healthier, fuller and more protected lives–including access to trust and will creation resources, end-of-life planning documentation and digital fitness activities.
In particular, NerdWallet cited Haven Life’s first-class customer success team. For one, policyholders and applicants can contact us in multiple ways — on the phone, over email, even via live chat. What can we say? We’re seriously dedicated to our mission: Life insurance that’s actually simple (and, now, award-winning).
NerdWallet also mentioned the financial strength of MassMutual, our parent company, and that this indicates a solid ability to pay future claims. After all, that’s what life insurance is all about — trusting someone to be there for your loved ones in case the worst should happen. We’re beyond proud to be recognized for our ability to deliver on that.
Newsweek: America’s Best Customer Service 2022
Here’s how Newsweek explains its methodology: “This year Newsweek has again partnered with respected global data research firm Statista to identify the stores that consistently provide the Best Customer Service 2022. Whether it’s an easy-to-use website, a generous returns policy or a just friendly voice, these [businesses] have found a way to put you, the customer, first.”
We couldn’t have put it better ourselves. At Haven Life, one of our guiding principles is making life insurance less hard. That means putting applicants and policyholders first, whether it’s creating an intuitive, easy-to-use application process, or making sure help is always just a phone call (or email, or live chat) away. Simply put, Haven Life wouldn’t exist without its customers, so it’s truly an honor to be recognized for putting our customers first.
About Louis Wilson
Louis Wilson is a freelance writer whose work has appeared in a wide array of publications, both online and in print. He often writes about travel, sports, popular culture, men’s fashion and grooming, and more. He lives in Austin, Texas, where he has developed an unbridled passion for breakfast tacos, with his wife and two children.Read more by Louis Wilson
Our editorial policy
Haven Life is a customer-centric life insurance agency that’s backed and wholly owned by Massachusetts Mutual Life Insurance Company (MassMutual). We believe navigating decisions about life insurance, your personal finances and overall wellness can be refreshingly simple.
Our editorial policy
Haven Life is a customer centric life insurance agency that’s backed and wholly owned by Massachusetts Mutual Life Insurance Company (MassMutual). We believe navigating decisions about life insurance, your personal finances and overall wellness can be refreshingly simple.
Our content is created for educational purposes only. Haven Life does not endorse the companies, products, services or strategies discussed here, but we hope they can make your life a little less hard if they are a fit for your situation.
Haven Life is not authorized to give tax, legal or investment advice. This material is not intended to provide, and should not be relied on for tax, legal, or investment advice. Individuals are encouraged to seed advice from their own tax or legal counsel.
Haven Term is a Term Life Insurance Policy (DTC and ICC17DTC in certain states, including NC) issued by Massachusetts Mutual Life Insurance Company (MassMutual), Springfield, MA 01111-0001 and offered exclusively through Haven Life Insurance Agency, LLC. In NY, Haven Term is DTC-NY 1017. In CA, Haven Term is DTC-CA 042017. Haven Term Simplified is a Simplified Issue Term Life Insurance Policy (ICC19PCM-SI 0819 in certain states, including NC) issued by the C.M. Life Insurance Company, Enfield, CT 06082. Policy and rider form numbers and features may vary by state and may not be available in all states. Our Agency license number in California is OK71922 and in Arkansas 100139527.
MassMutual is rated by A.M. Best Company as A++ (Superior; Top category of 15). The rating is as of Aril 1, 2020 and is subject to change. MassMutual has received different ratings from other rating agencies.
Haven Life Plus (Plus) is the marketing name for the Plus rider, which is included as part of the Haven Term policy and offers access to additional services and benefits at no cost or at a discount. The rider is not available in every state and is subject to change at any time. Neither Haven Life nor MassMutual are responsible for the provision of the benefits and services made accessible under the Plus Rider, which are provided by third party vendors (partners). For more information about Haven Life Plus, please visit: https://havenlife.com/plus.html
What our customers are saying
May 26, 2022
Loved that I was able to complete application online, labs done at home and received results and offer in less than a week.
–Kelly Nisbethread more at
May 25, 2022
I am very happy with how easy it was to…
I am very happy with how easy it was to apply for Haven Life insurance online. My husband did also. He got his quote quickly and didn’t have to have an exam or bloodwork. I actually did have to have an exam. It was simple though. She even came to my home and asked questions and took my blood pressure etc. after about a week I got my results and an offer soon followed from Haven Life. It was just a bit more than the initial quote because of my health history. But it was the lowest quote that I received from similar companies. I am happy with the emails and when I called with questions, I got answers quickly and to my satisfaction. Thank you Haven Life for making me feel that you listened to my needs.
–Christine Hathawayread more at
May 18, 2022
From start to finish I had no problem…
From start to finish I had no problem navigating my way through the questions. Not sure if I will keep my current rate or lower it late but glad I have the option.
–lynesha robinsonread more at
May 17, 2022
Fast and easy
Fast and easy. Received my policy hassled free.
–Santi Khiosidaread more at
May 12, 2022
Put your mind at ease, hands down the easiest process and best in value compared to other companies.
–Denayread more at