Why NerdWallet and Newsweek Just Gave Haven Life Some Big Awards

Award season is here. Celebrities are practicing their acceptance speeches and choosing their (virtual) red carpet attire. Fans are planning their watch parties and prepping their pools. But here’s the thing: Some of the year’s biggest awards are already decided. In fact, envelope please: In the categories of Best Same-Day Term Life Insurance and Customer Service, the winner is …

Haven Life. Yep, we won all of them. Hope you picked us in your pool.

We’d like to thank the academy. Wait, no: We’d like to thank NerdWallet and Newsweek, who honored us with these particular awards. Specifically, NerdWallet awarded Haven Life the designation of Best Same-Day Term Life Insurance as part of its Best Insurance Winners 2022 category. And Newsweek also named Haven Life to its list of America’s Best Customer Service 2022 recognitions for its life insurance category.

We’re humbled. Almost at a loss for words. Emphasis on almost. We didn’t write an acceptance speech, but we did want to speak to these awards and what they mean.

“For too long, too many Americans have known they needed life insurance and wanted the financial protection it provides, yet remain financially unprotected–either because applying is too time consuming, coverage is too expensive or the buying process is simply too confusing,” said John Latona, General Manager at Haven Life. “Anyone who wants life insurance should be able to get it. The recognitions by NerdWallet and Newsweek are validation of our relentless pursuit of making life insurance not just more accessible, but easier and more affordable than ever.”

NerdWallet: Best Same-Day Life Insurance

While NerdWallet and Newsweek each have their own award and ranking methodology, Haven Life stood out for its online-first approach, quick application process, high coverage limits and policy riders, including Haven Life Plus. This rider to the Haven Term policy provides policyholders with benefits beyond life insurance that help them live healthier, fuller and more protected lives–including access to trust and will creation resources, end-of-life planning documentation and digital fitness activities.

In particular, NerdWallet cited Haven Life’s first-class customer success team. For one, policyholders and applicants can contact us in multiple ways — on the phone, over email, even via live chat. What can we say? We’re seriously dedicated to our mission: Life insurance that’s actually simple (and, now, award-winning).

NerdWallet also mentioned the financial strength of MassMutual, our parent company, and that this indicates a solid ability to pay future claims. After all, that’s what life insurance is all about — trusting someone to be there for your loved ones in case the worst should happen. We’re beyond proud to be recognized for our ability to deliver on that.

Newsweek: America’s Best Customer Service 2022

Here’s how Newsweek explains its methodology: “This year Newsweek has again partnered with respected global data research firm Statista to identify the stores that consistently provide the Best Customer Service 2022. Whether it’s an easy-to-use website, a generous returns policy or a just friendly voice, these [businesses] have found a way to put you, the customer, first.”

We couldn’t have put it better ourselves. At Haven Life, one of our guiding principles is making life insurance less hard. That means putting applicants and policyholders first, whether it’s creating an intuitive, easy-to-use application process, or making sure help is always just a phone call (or email, or live chat) away. Simply put, Haven Life wouldn’t exist without its customers, so it’s truly an honor to be recognized for putting our customers first.