Pick the best life insurance company for you
Find out how ratings can help you pick the right policy for your familyRead more
Award season is here. Celebrities are practicing their acceptance speeches and choosing their (virtual) red carpet attire. Fans are planning their watch parties and prepping their pools. But here’s the thing: Some of the year’s biggest awards are already decided. In fact, envelope please: In the categories of Best Same-Day Term Life Insurance and Customer Service, the winner is …
Haven Life. Yep, we won all of them. Hope you picked us in your pool.
We’d like to thank the academy. Wait, no: We’d like to thank NerdWallet and Newsweek, who honored us with these particular awards. Specifically, NerdWallet awarded Haven Life the designation of Best Same-Day Term Life Insurance as part of its Best Insurance Winners 2022 category. And Newsweek also named Haven Life to its list of America’s Best Customer Service 2022 recognitions for its life insurance category.
We’re humbled. Almost at a loss for words. Emphasis on almost. We didn’t write an acceptance speech, but we did want to speak to these awards and what they mean.
“For too long, too many Americans have known they needed life insurance and wanted the financial protection it provides, yet remain financially unprotected–either because applying is too time consuming, coverage is too expensive or the buying process is simply too confusing,” said John Latona, General Manager at Haven Life. “Anyone who wants life insurance should be able to get it. The recognitions by NerdWallet and Newsweek are validation of our relentless pursuit of making life insurance not just more accessible, but easier and more affordable than ever.”
While NerdWallet and Newsweek each have their own award and ranking methodology, Haven Life stood out for its online-first approach, quick application process, high coverage limits and policy riders, including Haven Life Plus. This rider to the Haven Term policy provides policyholders with benefits beyond life insurance that help them live healthier, fuller and more protected lives–including access to trust and will creation resources, end-of-life planning documentation and digital fitness activities.
In particular, NerdWallet cited Haven Life’s first-class customer success team. For one, policyholders and applicants can contact us in multiple ways — on the phone, over email, even via live chat. What can we say? We’re seriously dedicated to our mission: Life insurance that’s actually simple (and, now, award-winning).
NerdWallet also mentioned the financial strength of MassMutual, our parent company, and that this indicates a solid ability to pay future claims. After all, that’s what life insurance is all about — trusting someone to be there for your loved ones in case the worst should happen. We’re beyond proud to be recognized for our ability to deliver on that.
Find out how ratings can help you pick the right policy for your familyRead more
Here’s how Newsweek explains its methodology: “This year Newsweek has again partnered with respected global data research firm Statista to identify the stores that consistently provide the Best Customer Service 2022. Whether it’s an easy-to-use website, a generous returns policy or a just friendly voice, these [businesses] have found a way to put you, the customer, first.”
We couldn’t have put it better ourselves. At Haven Life, one of our guiding principles is making life insurance less hard. That means putting applicants and policyholders first, whether it’s creating an intuitive, easy-to-use application process, or making sure help is always just a phone call (or email, or live chat) away. Simply put, Haven Life wouldn’t exist without its customers, so it’s truly an honor to be recognized for putting our customers first.
Louis Wilson is a freelance writer whose work has appeared in a wide array of publications, both online and in print. He often writes about travel, sports, popular culture, men’s fashion and grooming, and more. He lives in Austin, Texas, where he has developed an unbridled passion for breakfast tacos, with his wife and two children.Read more by Louis Wilson
Haven Life is a customer-centric life insurance agency that’s backed and wholly owned by Massachusetts Mutual Life Insurance Company (MassMutual). We believe navigating decisions about life insurance, your personal finances and overall wellness can be refreshingly simple.
Haven Life is a customer centric life insurance agency that’s backed and wholly owned by Massachusetts Mutual Life Insurance Company (MassMutual). We believe navigating decisions about life insurance, your personal finances and overall wellness can be refreshingly simple.
Our content is created for educational purposes only. Haven Life does not endorse the companies, products, services or strategies discussed here, but we hope they can make your life a little less hard if they are a fit for your situation.
Haven Life is not authorized to give tax, legal or investment advice. This material is not intended to provide, and should not be relied on for tax, legal, or investment advice. Individuals are encouraged to seed advice from their own tax or legal counsel.
Haven Term is a Term Life Insurance Policy (DTC and ICC17DTC in certain states, including NC) issued by Massachusetts Mutual Life Insurance Company (MassMutual), Springfield, MA 01111-0001 and offered exclusively through Haven Life Insurance Agency, LLC. In NY, Haven Term is DTC-NY 1017. In CA, Haven Term is DTC-CA 042017. Haven Term Simplified is a Simplified Issue Term Life Insurance Policy (ICC19PCM-SI 0819 in certain states, including NC) issued by the C.M. Life Insurance Company, Enfield, CT 06082. Policy and rider form numbers and features may vary by state and may not be available in all states. Our Agency license number in California is OK71922 and in Arkansas 100139527.
MassMutual is rated by A.M. Best Company as A++ (Superior; Top category of 15). The rating is as of Aril 1, 2020 and is subject to change. MassMutual has received different ratings from other rating agencies.
Haven Life Plus (Plus) is the marketing name for the Plus rider, which is included as part of the Haven Term policy and offers access to additional services and benefits at no cost or at a discount. The rider is not available in every state and is subject to change at any time. Neither Haven Life nor MassMutual are responsible for the provision of the benefits and services made accessible under the Plus Rider, which are provided by third party vendors (partners). For more information about Haven Life Plus, please visit: https://havenlife.com/plus
Jun 8, 2023
I filled out the application on Sunday afternoon, and was fully approved before noon on Monday. I was initially told that I would need a medical exam, but in the process, it was determined that I didn’t actually need a medical exam to be approved. So, this was a welcome surprise. Also, the initial quote I was given (before completing the application) was only about $15 off from the final approved premium. The Haven Team communicated with me regularly thoughout the application process and promptly answered my questions. Overall, this was an extremely smooth, efficient, and pleasant experience. My family and I are thrilled to have this affordable policy that will last 30 years, onto my 70s. Thank you, Haven!
–HBread more at
Jun 7, 2023
Easy application process and great rates compared to other insurance companies I considered. The health screening portion was a bit long and I kept getting follow up questions for medical history related to my wife and not myself.
–Tylerread more at
Jun 1, 2023
Easy to apply I just got approved last week so haven't had to make any claims or anything like that (as this is a life insurance policy, guess that's a good thing lol). But what put Haven Life at the top of my list was their intuitive website and easy application process. All done online and then the physical exam was done in my home! Very easy process.
–S Speightread more at
May 25, 2023
There was truly no medical exam for their term life insurance. The customer service was responsive and helpful. The price was comparable to another company with the same terms.
–Bukkyread more at
May 11, 2023
Wonderful company!! I definitely recommend Haven life!! Awesome at finding the best coverage for me! Great coverage that is affordable!! Glad I listened to the recommendation that was given to me about this company
–Blaiseread more at