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Why NerdWallet and Newsweek Just Gave Haven Life Some Big Awards
Hint: It rhymes with schmustomer schmervice
Award season is here. Celebrities are practicing their acceptance speeches and choosing their (virtual) red carpet attire. Fans are planning their watch parties and prepping their pools. But here’s the thing: Some of the year’s biggest awards are already decided. In fact, envelope please: In the categories of Best Same-Day Term Life Insurance and Customer Service, the winner is …
Haven Life. Yep, we won all of them. Hope you picked us in your pool.
We’d like to thank the academy. Wait, no: We’d like to thank NerdWallet and Newsweek, who honored us with these particular awards. Specifically, NerdWallet awarded Haven Life the designation of Best Same-Day Term Life Insurance as part of its Best Insurance Winners 2022 category. And Newsweek also named Haven Life to its list of America’s Best Customer Service 2022 recognitions for its life insurance category.
We’re humbled. Almost at a loss for words. Emphasis on almost. We didn’t write an acceptance speech, but we did want to speak to these awards and what they mean.
“For too long, too many Americans have known they needed life insurance and wanted the financial protection it provides, yet remain financially unprotected–either because applying is too time consuming, coverage is too expensive or the buying process is simply too confusing,” said John Latona, General Manager at Haven Life. “Anyone who wants life insurance should be able to get it. The recognitions by NerdWallet and Newsweek are validation of our relentless pursuit of making life insurance not just more accessible, but easier and more affordable than ever.”
In this article:
NerdWallet: Best Same-Day Life Insurance
While NerdWallet and Newsweek each have their own award and ranking methodology, Haven Life stood out for its online-first approach, quick application process, high coverage limits and policy riders, including Haven Life Plus. This rider to the Haven Term policy provides policyholders with benefits beyond life insurance that help them live healthier, fuller and more protected lives–including access to trust and will creation resources, end-of-life planning documentation and digital fitness activities.
In particular, NerdWallet cited Haven Life’s first-class customer success team. For one, policyholders and applicants can contact us in multiple ways — on the phone, over email, even via live chat. What can we say? We’re seriously dedicated to our mission: Life insurance that’s actually simple (and, now, award-winning).
NerdWallet also mentioned the financial strength of MassMutual, our parent company, and that this indicates a solid ability to pay future claims. After all, that’s what life insurance is all about — trusting someone to be there for your loved ones in case the worst should happen. We’re beyond proud to be recognized for our ability to deliver on that.
Newsweek: America’s Best Customer Service 2022
Here’s how Newsweek explains its methodology: “This year Newsweek has again partnered with respected global data research firm Statista to identify the stores that consistently provide the Best Customer Service 2022. Whether it’s an easy-to-use website, a generous returns policy or a just friendly voice, these [businesses] have found a way to put you, the customer, first.”
We couldn’t have put it better ourselves. At Haven Life, one of our guiding principles is making life insurance less hard. That means putting applicants and policyholders first, whether it’s creating an intuitive, easy-to-use application process, or making sure help is always just a phone call (or email, or live chat) away. Simply put, Haven Life wouldn’t exist without its customers, so it’s truly an honor to be recognized for putting our customers first.
About Louis Wilson
Louis Wilson is a freelance writer whose work has appeared in a wide array of publications, both online and in print. He often writes about travel, sports, popular culture, men’s fashion and grooming, and more. He lives in Austin, Texas, where he has developed an unbridled passion for breakfast tacos, with his wife and two children.Read more by Louis Wilson
Our editorial policy
Haven Life is a customer-centric life insurance agency that’s backed and wholly owned by Massachusetts Mutual Life Insurance Company (MassMutual). We believe navigating decisions about life insurance, your personal finances and overall wellness can be refreshingly simple.
Our editorial policy
Haven Life is a customer centric life insurance agency that’s backed and wholly owned by Massachusetts Mutual Life Insurance Company (MassMutual). We believe navigating decisions about life insurance, your personal finances and overall wellness can be refreshingly simple.
Our content is created for educational purposes only. Haven Life does not endorse the companies, products, services or strategies discussed here, but we hope they can make your life a little less hard if they are a fit for your situation.
Haven Life is not authorized to give tax, legal or investment advice. This material is not intended to provide, and should not be relied on for tax, legal, or investment advice. Individuals are encouraged to seed advice from their own tax or legal counsel.
Haven Term is a Term Life Insurance Policy (DTC and ICC17DTC in certain states, including NC) issued by Massachusetts Mutual Life Insurance Company (MassMutual), Springfield, MA 01111-0001 and offered exclusively through Haven Life Insurance Agency, LLC. In NY, Haven Term is DTC-NY 1017. In CA, Haven Term is DTC-CA 042017. Haven Term Simplified is a Simplified Issue Term Life Insurance Policy (ICC19PCM-SI 0819 in certain states, including NC) issued by the C.M. Life Insurance Company, Enfield, CT 06082. Policy and rider form numbers and features may vary by state and may not be available in all states. Our Agency license number in California is OK71922 and in Arkansas 100139527.
MassMutual is rated by A.M. Best Company as A++ (Superior; Top category of 15). The rating is as of Aril 1, 2020 and is subject to change. MassMutual has received different ratings from other rating agencies.
Haven Life Plus (Plus) is the marketing name for the Plus rider, which is included as part of the Haven Term policy and offers access to additional services and benefits at no cost or at a discount. The rider is not available in every state and is subject to change at any time. Neither Haven Life nor MassMutual are responsible for the provision of the benefits and services made accessible under the Plus Rider, which are provided by third party vendors (partners). For more information about Haven Life Plus, please visit: https://havenlife.com/plus
What our customers are saying
Oct 2, 2023
Super impressed. Application was easy, fast, and user friendly. Pricing competitive and came back quickly. Customer service was quick and helpful.
–Lianaread more at
Sep 8, 2023
User friendly platform and very easy…
User friendly platform and very easy application process! Super content with Haven Life , consider them when shopping for a policy.
–Gabby Santosread more at
Aug 11, 2023
The ease of the process and speed in getting my application approved was terrific. Highly recommend using them for your insurance needs.
–Martinread more at
Aug 10, 2023
Simple and well-designed process for buying life insurance
Life insurance is an industry that seems stuck in the past - things like completing an application, filling out paperwork, scheduling medical exams, etc. are not handled online at many companies. At Haven Life all of this can be done and tracked online, and I hope that others in the industry will follow suit. Other positives include that pricing was competitive and easily available through an easy online quote. It was also possible to adjust the specifics of the policy throughout the process, even after underwriting was complete - changing my mind on one small detail did not require restarting the process. The underwriting process proceeded quickly. I was easily able to gain access to my lab results online. Etc. The process was easy at every step.
–Calvinread more at
Jul 27, 2023
5 STARS!⭐️ ⭐️⭐️⭐️⭐️ They made everything…
5 STARS!⭐️ ⭐️⭐️⭐️⭐️ They made everything simple, seamless and positive.
–Kayla Counselbaumread more at